Returns & Exchanges
We want you to love your new jewelry, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
- 3.Pack Your Items
Place the jewelry in its original branded pouch and box, ensuring it is securely packaged inside a shipping mailer to prevent damage.
- 4.Drop Off and Track
Drop off your package at the designated carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.